Train the Owner
Owners learn what effective sales execution looks like, how to document company-specific expectations, and how to develop a salesperson from onboarding to independent performance. The owner’s training creates the leadership foundation needed to replace owner-dependent selling with a system another person can confidently follow.
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Build a Sales System: Create clarity, communication, cadence, expectations, and measurable sales goals.
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Build Your Company Sales Playbook: Document your services, value, pricing authority, policies, boundaries, and what Sales may promise.
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Manage the Complete Sales Process: Understand good execution from pricing and job setup through reporting, call review, metrics, and accountability.
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Develop & Lead Your Sales Rep: Prepare, practice with, certify, coach, and gradually give your salesperson greater independence.
You will be able to answer: What should my salesperson be doing, and how will I know whether it is working?
Onboard the Sales Rep
The salesperson follows a deliberate progression designed to build confidence and skill in the right order. They begin with mindset, professional presence, and company knowledge; learn and practice the sales conversation; protect the customer experience after the yes; and finally demonstrate readiness through certification.
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Build Confidence & Company Knowledge: Develop the right mindset, create trust on the phone, and learn exactly what the company sells and promises.
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Learn the Sales Conversation: Practice discovery, qualification, recommendations, value, pricing, objections, closing, and follow-up.
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Protect What You Sold: Set the job up correctly, create a clean handoff to operations, follow up, and help convert appropriate customers to recurring service.
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Prove Readiness: Complete one realistic sales-call roleplay using the full process from opening through setup and next steps.
The goal is not perfect wording. It is a salesperson who can guide the conversation naturally, represent the company accurately, and know when to ask for help.
Meet Your Instructors
Debbie Sardone
Debbie
Sardone transformed a cleaning job into a $7M empire, founding one of the largest maid services in Dallas, TX. She now leads the world’s top residential cleaning academy—Cleaning Business Fundamentals—and co-owns SpeedCleaning.com, where she manufactures her own line of non-toxic products.
She also founded Cleaning for a Reason, a national nonprofit that’s provided free cleanings to over 50,000 cancer patients. Her work has been featured on Oprah, Fox & Friends, Reader’s Digest, Today.com, and more. Debbie’s accolades include the L’Oréal Paris Women of Worth Award, Points of Light Award, Inc. 500 Best in Business, and Forbes 50 Over 50: Impact.
Emma Arzate
Emma Arz
ate is the co-founder and CEO of Detail Cleaning Services, a residential cleaning company she started in 2009 and has grown to more than 80 team members serving the Greater Houston area. Under her leadership, the company has expanded to multiple locations, earned thousands of five-star reviews, been recognized on the Inc. 5000 in both 2025 and 2026, and was named the #1 Cleaning for a Reason partner in the nation in 2025.
Known for turning complex ideas into simple, actionable systems, Emma focuses on giving owners and their teams tools they can actually use not just theory. Her goal is to help cleaning businesses build stronger teams, create loyal customers, and grow with greater consistency and confidence.
See what other courses CBF offers...
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Budgeting 101 for Cleaning Business Success
CourseBudgeting 101 with Coach Eric teaches cleaning business owners how to manage money with clarity and control. Learn how to track income, plan expenses, and build a budget that supports profit, growth, and peace of mind
$297
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Succeeding on First Time Cleans
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$397
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Ninety Days Mop Free
Course5.0 average rating (15 reviews)90 Days Mop-Free is your roadmap to exit the field and lead your cleaning business with confidence. Learn how to delegate, scale, and step into true leadership—without sacrificing quality, culture, or client care.
$997