Train Your Office Manager for Success

With our online course!

Other training programs for Office Managers are priced at $6,000. Ours? A fraction of that... with all the content you need from THE top expert in cleaning business development, Debbie Sardone and executive business coach, Art Locke.
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The Online Course Training Covers A Structured Curriculum

Topics that are important for Office Managers

    1. Welcome!

    2. Instructions

    3. Download the E-Workbook

    4. Download the Workbook for Print

    1. Difficult Conversations Step by Step Approach

    2. Lead Sheet

    3. PIP Tool

    4. Performance Appraisal

    5. Weekly Thinking List for Office Manager

    6. Processes for Residential Cleaning Business

    7. Office Manager Self Assessment Tool

    8. 12 Month Backwards Tool Fillable

    9. Breakout Instructions for OMC Feb 22nd

    10. Breakout Instructions for OMC Feb 27th

    11. Breakout Instructions for OMC Feb 29th

    12. Difficult Conversations Map

    13. Difficult Conversations Worksheet

    14. Difficult Conversations Thinking Tool

    1. Meet Your Instructors

    2. Lesson 1 - Philosophy Behind the Course

    3. Philosophy Behind the Course

    4. Philosophy Behind the Course Quiz

    5. Lesson 2 - Visionary Vs. Integrator

    6. Visionary Vs. Integrator

    7. Visionary vs. Integrator Quiz

    8. Lesson 3 - Key Functions & Role Clarity

    9. Key Functions & Role Clarity

    10. Key Functions & Role Clarity Quiz

    11. Lesson 4 - Setting Goals & Priorities

    12. Setting Goals & Priorities

    13. Setting Goals & Priorities Quiz

    1. Lesson 5 - Hiring & Onboarding

    2. Hiring & Onboarding

    3. Hiring & Onboarding Quiz

    4. Lesson 6 - Motivating Your Team

    5. Motivating Your Team

    6. Motivating Your Team Quiz

    7. Lesson 7 - Communicating with Employees

    8. Communicating with Employees

    9. Communicating with Employees Quiz

    10. Lesson 8 - Delegation

    11. Delegation

    12. Delegation Quiz

    1. Lesson 9 - Processes & Standards

    2. Processes & Standards

    3. Processes & Standards Quiz

    4. Lesson 10 - Mid-Course Review with Simon Sinek

    5. Lesson 11 - Accounting & Finance Basics

    6. Accounting & Finance Basics

    7. Accounting & Finance Basics

    8. Lesson 12 - Organizing for Success

    9. Organizing for Success

    10. Organizing for Success Quiz

    11. Lesson 13 - Metrics, Dashboards & Accountability

    12. Metrics, Dashboards & Accountability

    13. Metrics, Dashboards & Accountability Quiz

    1. Lesson 14 - Sales & Customer Service

    2. Sales & Customer Service

    3. Sales & Customer Service Quiz

    4. Lesson 15 - Dealing with Angry Customers

    5. Dealing with Angry Customers

    6. Dealing with Angry Customers Quiz

    7. Lesson 16 - Managing the Schedule

    8. Managing the Schedule

    9. Managing the Schedule Quiz

    10. Conclusion

    11. Congrats on Finishing - Fill Out Your Certificate Form

About this course

  • 12 hours of video content

You Get it All!

Not $6,000. Not even $1000. Our OM Certification program is on sale right now for $597

  • 60-Days Access - to training portal with training videos, materials to download and quizzes!

  • Certification Upon Completion - Download your certification and frame it to display and be proud of!

Yes, Get Your Certification Upon Completion!

Print it and display it with pride of what you have accomplished!

Meet Your Instructors

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Debbie Sardone

America's Top Cleaning Business Consultant

Debbie Sardone turned a cleaning job into a seven-million-dollar cleaning empire. After building one of the largest maid services in the country in the Dallas, TX area, she began training other cleaning business owners to build and grow their own independent cleaning companies. She now has the #1 residential cleaning business academy in the world, CLEANING BUSINESS FUNDAMENTALS. Debbie also co-owns SPEEDCLEANING.COM and manufactures her own line of non-toxic cleaning products. Debbie is also the founder of the national nonprofit, Cleaning for a Reason, which has provided free house cleaning services to over 50,000 families with cancer. She has been featured on Fox & Friends, Oprah, Reader’s Digest, Today.com, Yahoo! News, Chicago Tribune, as well as dozens of other local and national media about the important work Cleaning for a Reason does in communities all over the country. And she has been honored with numerous awards including: L’Oreal Paris Women of Worth Award, George H.W. Bush Points of Light Award, Inc. Magazine 500 Best In Business Gold Award, the worldwide cleaning association’s Distinguished Service Award, and named to the Forbes Women 50 over 50: Impact.

Art Locke

CBF Master Coach

Art is an award-winning business coach who is expert at enabling service-based businesses to deliver on the promise of their brand. Art brings the experience of his 30-year career in business – in the US and abroad — to the residential cleaning community with specific training in building leadership, accountability, implementation, and sales skills. He is a mentor to the CBF Coaches and the CBF Elite.

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