Train Your Office Manager for Success
With our online course!
The Online Course Training Covers A Structured Curriculum
Topics that are important for Office Managers
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Welcome!
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Instructions
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Download the E-Workbook
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Download the Workbook for Print
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Difficult Conversations Step by Step Approach
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Lead Sheet
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PIP Tool
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Performance Appraisal
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Weekly Thinking List for Office Manager
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Processes for Residential Cleaning Business
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Office Manager Self Assessment Tool
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12 Month Backwards Tool Fillable
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Breakout Instructions for OMC Feb 22nd
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Breakout Instructions for OMC Feb 27th
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Breakout Instructions for OMC Feb 29th
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Difficult Conversations Map
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Difficult Conversations Worksheet
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Difficult Conversations Thinking Tool
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Meet Your Instructors
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Lesson 1 - Philosophy Behind the Course
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Philosophy Behind the Course
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Philosophy Behind the Course Quiz
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Lesson 2 - Visionary Vs. Integrator
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Visionary Vs. Integrator
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Visionary vs. Integrator Quiz
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Lesson 3 - Key Functions & Role Clarity
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Key Functions & Role Clarity
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Key Functions & Role Clarity Quiz
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Lesson 4 - Setting Goals & Priorities
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Setting Goals & Priorities
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Setting Goals & Priorities Quiz
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Lesson 5 - Hiring & Onboarding
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Hiring & Onboarding
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Hiring & Onboarding Quiz
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Lesson 6 - Motivating Your Team
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Motivating Your Team
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Motivating Your Team Quiz
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Lesson 7 - Communicating with Employees
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Communicating with Employees
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Communicating with Employees Quiz
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Lesson 8 - Delegation
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Delegation
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Delegation Quiz
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Lesson 9 - Processes & Standards
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Processes & Standards
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Processes & Standards Quiz
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Lesson 10 - Mid-Course Review with Simon Sinek
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Lesson 11 - Accounting & Finance Basics
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Accounting & Finance Basics
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Accounting & Finance Basics
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Lesson 12 - Organizing for Success
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Organizing for Success
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Organizing for Success Quiz
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Lesson 13 - Metrics, Dashboards & Accountability
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Metrics, Dashboards & Accountability
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Metrics, Dashboards & Accountability Quiz
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Lesson 14 - Sales & Customer Service
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Sales & Customer Service
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Sales & Customer Service Quiz
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Lesson 15 - Dealing with Angry Customers
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Dealing with Angry Customers
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Dealing with Angry Customers Quiz
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Lesson 16 - Managing the Schedule
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Managing the Schedule
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Managing the Schedule Quiz
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Conclusion
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Congrats on Finishing - Fill Out Your Certificate Form
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About this course
- 12 hours of video content
You Get it All!
Not $6,000. Not even $1000. Our OM Certification program is on sale right now for $597
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60-Days Access - to training portal with training videos, materials to download and quizzes!
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Certification Upon Completion - Download your certification and frame it to display and be proud of!
Yes, Get Your Certification Upon Completion!
Print it and display it with pride of what you have accomplished!
Meet Your Instructors
Click the arrow below to see more
Debbie Sardone
America's Top Cleaning Business Consultant
[email protected]Art Locke
CBF Master Coach
[email protected]Check This Out!
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